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FREE STANDARD LOCAL SHIPPING
If you purchase RM250 and above, the shipping fee will be waived off. You will receive your order anytime within 7 working days (excluding Weekends and Public Holidays) from the date that payment is authorised and verified, not from the date that it is placed. After the payment has been verified and authorized, it can still take up to two days to process your order so that we can review your order information, process and prepare it for shipping. You will receive a shipping notification email that will notify you of the tracking number and the courier company we've used to ship your order.
SHIPPING RATE & DELIVERY
|Standard Shipping||RM 10.00 flat||Within 7 Working Days|
*Orders will ship out within 1-3 working days of ordering. Please note that we don't ship on Weekends and Public Holidays
**Please note that these are estimated delivery times only, we do not guarantee delivery dates.
MISSING TRACKING INFORMATION
Please allow at least one (1) business day after your order is shipped for the tracking information to appear online / to be notifying you by email. If the tracking information does not update, and the expected delivery date has passed, please contact our Customer Care team so that we can assist you further.
If your package is not successfully delivered and is sent back to Nerdunit by the courier company, we will contact you to provide the option of reshipment. Reshipment will be charged accordingly. The original shipping fee is not refundable.
HOW TO FIND A DELIVERED PACKAGE
Our email will notify you the tracking number and the courier partner that we used to deliver the parcel. You may log on to the stated courier service website and key in the tracking number provided to track your package.
If the tracking information states that your package was delivered, but you have not received it yet, we suggest taking the following steps:
Under the circumstances that you are still unable to locate your package, please contact the courier customer service quoting the shipping number. If you did not get a satisfactory answer from them, you may contact us at firstname.lastname@example.org so that we can assist you further.
STANDARD INTERNATIONAL SHIPPING
Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Nerdunit, nor are they included in the order total. Any applicable fees will be due upon delivery.
Under normal circumstances, you should receive your order anywhere from 5-10 working days (not including weekends or holidays) from the date that payment is authorized and verified, not necessarily from the date that it is placed. After we have authorized and verified your payment, it can still take up to two days to process your order so that we can review your order information, process and prepare it for shipping. This is just an estimate, though, and doesn't include weekends or holidays. You will receive a shipping notification email that will notify you of the tracking number and the carrier we've used to ship your order.
DELIVERY RATES & SERVICES
Below are the delivery methods available with estimated arrival time:
|Standard Shipping||Singapore||SG$ 20||5-7 Working Days|
|Standard Shipping||Taiwan||NT$ 700||5-7 Working Days|
|Standard Shipping||USA / Other Countries||US$ 50||5-10 Working Days|
*Orders will ship out within 2-4 working days of ordering. Please note that we don't ship on weekends.
**Please note that these are estimated delivery times only, we will not guarantee delivery dates.
TAXATION & DUTIES
All prices listed on our site are based on your area, and charged to your credit card based on the currency that your order shows. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check on xe.com.
We reserve the right to limit the quantity of Products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.
You may purchase products only for personal use and not for resale. By placing your order, you confirm that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
* Please allow up to 7 business days for the return to be processed.